InQueue turns your walk-in line into a live, text-powered waitlist. Guests join in seconds, watch their spot move in real time, and get a text the moment their table's ready.
Three steps replace the paper list, the shouted names, and the guests hovering by the host stand.
At the host stand or by scanning a table code, a walk-in adds their name, party size, and phone number in under ten seconds.
No hovering by the door. Guests get a link to watch their position and estimated wait update live from their own phone.
The moment a table opens, InQueue sends a text. No app, no missed name-calls, no guests wandering off to the bar next door.
Built around the two people who matter most on a Friday night: the host managing the floor, and the guest waiting for a table.
Guests don't need to install anything or create an account. A single text confirms their spot, and every update — moved up, table ready, running late — arrives the same way.
Add walk-ins, mark tables ready, or bump a party up the list — everyone watching the live queue sees the change instantly, no refresh needed.
Running more than one location? Switch between venues, compare average wait times, and spot your busiest seatings without pulling separate reports.
InQueue tracks how long parties actually wait at each position in your line, how often no-shows free up a table early, and how weather shifts your walk-in traffic — then quietly folds all of it back into the estimate guests see next.
Start free with email notifications. Upgrade to Starter or Growth to add SMS, included up to your monthly guest allowance.
Try InQueue on a single venue
For individual restaurants and cafés
For businesses with multiple locations
| Included with every plan | Free | Starter | Growth |
|---|---|---|---|
| Digital waitlist | ✓ | ✓ | ✓ |
| Customer live queue | ✓ | ✓ | ✓ |
| SMS notifications* | — | ✓ | ✓ |
| Email notifications | ✓ | ✓ | ✓ |
| "I'm on my way" | ✓ | ✓ | ✓ |
| Custom hold time | — | ✓ | ✓ |
| Staff dashboard | ✓ | ✓ | ✓ |
| Queue analytics | Basic | Basic | Advanced |
*SMS is available on Starter and Growth, included up to your plan's monthly guest allowance. Go over, and additional messages are billed separately rather than switched off mid-service — details at signup. Free uses email notifications only.
Set up InQueue at your host stand in an afternoon. No hardware to buy, no app for guests to download.
Create free account →